National Training Scheme - Complaint Notification
Should a complaint be necessary please follow the process below.
- If your complaint is about a National Training Scheme training provider please ensure you have followed the complaints procedure for the relevant training provider first.
- If after this you remain unhappy, please complete the form below and send it to the address or email address above. (clicking the top right arrow allows you to print it).
- Please enclose copies of any correspondence you have had with the training provider or any other evidence you feel is relevant.
- IVR (UK) Ltd will acknowledge your correspondence within 5 (five) working days and provide you with either a resolution, or an action plan to clear the complaint, within 15 working days.