CRS1280/540 - Health Safety and Customer Service


To give drivers an understanding of the hazards and risks at work and how to reduce them. To give drivers an understanding of customer requirements.

  • Responsibilities of an individual with regards accident prevention in the workplace
  • Good housekeeping procedures within the workplace
  • How to create a positive impression of yourself and your organisation
  • How to indentify a potentially dissatified customer and deal with the situation
Module/course type
Recommended duration (full course)
7 hours
Driver CPC available
DCPC course number
Linked to VR01 and VR02