Second YouTube Video from the IVR

Following the fantastic response to its first video, the IVR announces its second short film now showing on its YouTube channel titled ‘Responsible Operating – COVID-19’.  The film focuses on attending a job whilst COVID-19 remains a concern.  There are additional considerations needed when tending to customer needs and it covers three scenarios a driveway breakdown, a motorcycle roadside recovery and a roadside vehicle recovery.  Mark Hartell, who plays the lead role prepares customers with new expectations whilst maintaining social distancing.

The video along with the first video 'Back to Work Safely Covid-19' can be used for those already in the workplace or those who are returning to the workplace post furlough.

Viewers are encouraged to subscribe at the end of the film.  It is free to subscribe and subscribers are the first to know of new videos being launched.  Feedback or ideas for future films can be sent to

The IVR extends its thanks to Allianz, LV-Britannia, Call Assist and Green Flag as well as RISC and Slow Down Move Over (SDMO) who have all given their support and endorsement to this second film in the series.

YouTube link